As a Taco Bell franchise owner, we have been able to see first-hand the excitement and appetite for Taco Bell in the UK, and to be a part of the brands growth throughout the south of England.
Working with Fifteen Group has been pivotal to ensuring the right technology solutions are in place for each restaurant, ongoing technical support is available and it is easily accessible to store members.
We fully recommend Fifteen Group for the initial store set up through to technical support for each managed restaurant.
We value our partnership with Fifteen Group and look forward to working with them as we move forward with new Taco Bell restaurant openings across the country.
Mo Boussada, Franchisee Owner
Initially, Fifteen Group installed a new telephone system here at Perryfields so we had a fully integrated voice and data communications system that was reliable, flexible and provides a good image to anyone who calls. A couple of years later, they continued the good work by saving us over £300 per month when we switched the lines and calls over to them! We can’t recommend them enough! Fifteen Group have always gone above and beyond to assist us and maintain the telephone system to provide an exceptional level of service.
Mr Simon Tanner, IT Manager
Our partnership with Fifteen Group has gone from strength to strength. As a franchise owner of multiple stores, they have worked with us on the development of the KFC stores throughout the UK, providing the full technology solution from store set ups to ongoing store support. Fifteen Group work alongside each store, so team members have access at all times to any technical assistance they require.
Fifteen Group have regularly gone above and beyond to help and support the KFC stores, by working with third party suppliers in ensuring stores are able to meet demand at all times.
With our overwhelmingly positive experience of working with Fifteen Group, we wouldn’t hesitate in recommending them for the full technology solution and support to your Quick Service Restaurant.
Dr Kishan Patel, Business Development Manager
From quotation to delivery, Fifteen Group ensured the whole process was seamless and extremely professional. The installation was carried out over the summer holidays meaning no disruption to the working day and on the first day of the new term, Scott from Fifteen Group ensured there were no technical issues with the handover.
The entire project management was superb and the post installation training also meant that we were fully equipped with the knowledge to use the system to the best of its ability.
Mark Ward, Network Manager
As a franchise owner who manages a number of stores throughout the UK, working alongside Fifteen Group has been invaluable and a great asset to us as we pursue growth in the Coffee Shop sector.
Some projects are more complex than others, but as they’re able to work with third party suppliers to install the complete technology solution, they oversee the complete installation from start to finish.
From data cabling, W-Fi, CCTV and alarms to printer installation and IT support, they design, deliver and expertly support each store, and so no matter what technical issue they’re experiencing, it’s resolved as quickly as possible with minimal impact to each store’s operations.
From our experience of working with Fifteen Group, we wouldn’t hesitate to recommend them for the complete technology solution for your coffee shop project. We look forward to continuing our partnership as we move forward with our plans for growth.
Arjun Patel, Business Development Manager
Fifteen Group recently managed the set up of our data and security services prior to the opening of our new coffee shop, kitchen & bar venue in Derby. From start to finish, they ensured that the installation and activation processes ran smoothly, with little or no disruption to the work that was taking place around them.
Teaming up with Fifteen Group on our second BEAR store gave us a positive, straightforward experience, which was invaluable to us considering that our Derby site was a far bigger and more complex project than our maiden store in Uttoxeter.
Fifteen Group worked with third party suppliers to deliver a superbly executed installation. They were consistently responsive and offered helpful technical advice throughout the entire process.
From our experience of their data cabling for tills, EPOS, audio and Wi-Fi, CCTV, and alarm installation, alongside an ongoing support contract, we wouldn’t hesitate to recommend Fifteen Group for the full technology solution to your project. We will certainly look to strengthen our partnership with them, as we move forward with our plans for growth.
When I logged on, my emails would not work correctly. I contacted your support team, and spoke to Andy Tunnicliffe. Andy dialled in and found out that the updates had corrupted a few of my files. He worked on it, and I left my computer on when I left at night, as Andy was working till 7pm
When I got in this morning, Andy had already rang to see if my emails were now working. I checked everything and they were up and working. I rang Andy to tell him, and thanked him very much.
I am letting you know that the service I received, and the manner in which Andy conducted himself was a credit to your company. I know that customers always let you know when they are not happy, but I would also like to let you know when the service etc was excellent. He was friendly, professional, and showed customer care to myself.
Just a quick email to let you know how impressed I am with Adams work. He’s done a brilliant job on the eBay integration and the virtual stock system.
Most recently the changes to the header and footer. He’s done everything exactly how I expected and more.
I would also like to add how unbelievably helpful Fifteen digital have been today. They have been chasing a supplier for me so I can focus on the store and James has been calling me with updates throughout the day. I am confident in future issue being resolved quickly if we are using Fifteen Digital.
NG Healthcare have worked with Fifteen Digital for many years now. We have always been impressed with the way they have dealt with any technical issues swiftly and efficiently, meaning no real impact has been felt on the day to day activities that staff need to undertake.
The Managed IT Support Agreement that we have in place, gives us the peace of mind that we need as an organisation in the challenging healthcare sector. They have recently ensured there was a seamless transition of our email hosting to Office 365 which also included Advanced Threat Protection. We now use Fifteen Digital for much more including some digital signs which were recently installed in our reception and staff areas.
Thank you to Jason and his colleague for solving the mystery of our slow/not running broadband problem that has plagued us over the last 2 weeks…. thank you as always for your support and wisdom.
Sales are booming and are up 12% so far. The call centre is up £30k on this month when compared with the same month last year and with a few days to go.
Craig Green, Commercial Manager