On Hold Marketing

Fifteen Group Studio Services

Your phone system is a key customer interface, but does it create a good impression?

Have professionally recorded welcome messages, menu prompts and on hold marketing, because a great caller experience starts with professionally recorded welcome messages, menus, and music on hold.

As callers to your business will typically spend about 20% of the call time on hold, it’s important your in-queue and on-hold audio is optimised!

It provides so much more than just recordings! It includes everything you need to turn callers’ time on hold into an opportunity to upsell your products and services and re-enforce brand values:

• Create professionally voiced, bespoke IVR prompts and messages, mix your compilations with music and stream directly to your callers
• 10,000+ professionally scripted and pre-recorded marketing messages and promptsavailable to use straight away
• 50+ languages and dialects available
• 300+ professional voice artists
• Best of breed text-to-speech (TTS) characters that enable you to record new messages for immediate implementation
• 350+ music tracks to choose from
• All accessed through a simple and intuitive online portal
• A wide range of pricing and packages designed to suit businesses of any size