Managed IT Support

Flexible & Affordable IT Support

Fifteen Group provides Managed IT Support for organisations of any size or sector that is entirely flexible to individual business requirements.

  • Are technical failures causing unplanned downtime?
  • Are you operating a costly break-fix policy?
  • Would you like to be able to access IT Support whenever it is required?

Our clients enjoy a wealth of benefits that having a Managed IT Support agreement brings to their organisation.

  • Easy to budget
  • UK based engineers
  • 24/7 remote monitoring and management
  • Onsite engineer support
  • Disaster recovery and back up
  • Network security
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Remote IT Support
We’re ideally located in Staffordshire to provide remote IT Help Desk Support as well as onsite engineer support to businesses across the UK.

So, what does Managed IT Support include?

Remote IT Support

Accessible Help Desk technical support when it’s needed most and continual system monitoring.

  • 24/7 remote monitoring and management
  • Asset management reports
  • Patch management
  • Hardware reports
  • Back up monitoring
  • Protective anti-malware and anti-virus monitoring
  • Efficient script driven support
Remote IT Support
Remote IT Support is an invaluable service for non-office based consultants, sales and other remote workforces.

Onsite IT Support

Our team of UK based engineers provide fast and efficient onsite assistance to businesses across the UK.

  • Fast and efficient onsite support
  • Dedicated team of UK based engineers
  • Minimal disruption to business operations
  • Can be included as part of the Managed IT Support package
  • Hardware repairs onsite, where possible
Onsite support can be supplied as part of an IT Support Agreement with preferential call out rates that are over 40% less than our standard rates.

Access our Free Network Audit and we’ll pinpoint the areas where assistance is needed most.

Network Infrastructure
Cabling, WAN, LAN and wireless access.

Network Security
Antivirus, firewall, passwords, encryption and authentication.

Communications
Email, remote access and cloud applications.

Compliances
PCI, WEE, software licensing and wireless technology.

Data
Security, integrity, backup and encryption.


A Secure Network

Network security has never been so important.
With Managed IT Services from Fifteen Group, we ensure:

  • Data is backed up on secure servers in a secure location
  • Systems are restored in the event of any disaster occurring
  • Businesses have peace of mind that data is secure and safe

Internet Security Solutions

Our full range of Internet Security Solutions can be accessed in conjunction with a Managed IT Support package.

  • Encryption
  • Mobile Security
  • Secure Authentication
  • Access Control
  • Firewall
  • Intrusion Detection
  • Anti-virus and malware
  • Wireless Security

Be Smarter through Technology. Contact us today.

Get in Touch

To find out more, contact us and we’ll be able to provide all the information you need to know.

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