Inbound Solutions
Route calls to the destination you choose, based on your business criteria.
Every call is dealt with quickly and professionally. Our network has the capacity to meet your needs regardless of what they are.
Decide where to send your calls according to:
- Time of day
- Day of week
- Ratio (%) distribution
- DTMF (emergency routing)
- Divert on busy/no reply
- Geographic distribution
It’s important for customers to be able to call you and speak to the right person or department.
Our range of inbound solutions are flexible to your business and put your customers in control.
- Area specific or non-geographical numbers can be routed to the landline or a mobile.
- Fast and simple set up
- Flexible solutions to fit around your busiest times
- Present a local or national presence to your customers
- Identify when and where calls are calling from
- Call recording options
- Call distribution across multiple sites
Which Number?
Our range of telephone numbers are designed to suit your specific requirement.
0800/0808.
- Great for improving the image of the organisation
- Ideal for achieving maximum response to a marketing campaign
- Enhances customer care
01/02
- Gives your business a local presence
- Calls can be directed to a landline or mobile number of your choice
- No need to invest in local offices
03
- Low cost
- Unique numbers for use in separate campaigns
- Choose memorable numbers
08/09
- Gives a professional image
- Provides a recognisable identity
- Higher call cost
Get in Touch
To find out more, contact us and we’ll be able to provide all the information you need to know.
