Hex Signs and Graphics: A Division of Bri-Stor Systems Limited

Hex Signs and Graphics:  A Division of Bri-Stor Systems Limited

A Business Transformation System

 

The Client

Hex Signs and Graphics are a division of Bri-Stor Systems Limited and for over 30 years, they have been enhancing the look of vehicles with the highest of quality.

Hex Signs and Graphics use cutting edge technology to manufacture, install and apply all types of livery, wraps and signage for large and small fleets of vehicles, accident repair body shops and consumers.

The company portfolio is wide and varied and they are flexible enough to serve a small fleet of vehicles through to large multi-site organisations operating fleets of vehicles across a number of different locations.

We have a strong relationship with another division of the group, so we welcomed the opportunity to work with Hex Signs and Graphics, as we continue to transform their organisation’s operational efficiency across those individual divisions.

It is crucial that they are able to retain their place as market leader in their industry and technology plays an integral part in that aim.

 

The Objectives

Hex Signs and Graphic’s client base includes fleet body shops who need to be able to order livery for their vehicles simply and in an efficient manner.  These clients include RAC and British Gas who manage large numbers of vehicles across many different locations.

A very short turnaround was needed, so our in-house team of software developers had to work around the clock to meet the exact requirements of the company.

Their existing system was time consuming and labour intensive.  Any risk of human error needed to be eliminated, together with the regular use of spreadsheets, increasing the overall efficiency.

Their requirements included:

  • A fully functioning website with
    • An individually designed content management system
    • The ability to create new categories, sub categories and content pages
    • A customer driven search facility

 

  • A fleet customer ordering facility with:
    • The ability to order replacement graphics for vehicles specific to the make, model and year of manufacture
    • A fleet customer login area for the bodyshops to access their account.

 

  • Fleet login area with the capability of:
    • Producing a full order receipt
    • Integrating with the stock inventory system
    • Accepting payment and arranging a convenient delivery date

 

What We Did

In order for Hex Signs and Graphics to fulfil major tendering contracts with companies such as British Gas and RAC, they needed a system that was going to transform the processes internally as well as simplify and meet the needs of the body shops.

We created a portal for bodyshops, for access when dealing with damaged vehicles needing repair.  This portal meant the user can access:

  • Each vehicle based on the make, model and year of manufacture
  • Graphics for each model selected
  • The relevant livery where the user can manually go onto hot spot and select the relevant vehicle area
  • Payment and delivery of items

Once a vehicle has been selected, a complete vehicle image of all specific sections is made available, together with part numbers, descriptions, quantities and price, which the user can then add to the basket.  The customer is able to view the order before they make payment.

Internally, the order process goes through, onto the picking and packing stage and then finally to despatch, resulting in a seamless, efficient and simple end to end solution for both the customer and Hex Signs and Graphics.

 

The Outcome

Hex Signs and Graphics have had a portal created that precisely fits their needs, both from the perspective of internal operations and also a customer.

Within an hour of the system going live, orders were being made and the company were benefiting from the efficiency of the solution.

It not only creates better functionality for both parties, but it plays an invaluable part in building and maintaining strong relationships between the supplier and the customer.  It’s the point of contact and communication between them both, so efficiency and effectiveness is essential.

 

Human error is eliminated due to the limitations in quantities being ordered.  Users are only able to order one of each product, keeping user error to a minimum, reducing the risk of fraudulent activity whilst enabling the system to reach optimum efficiency.

Through the creation of this system, strong collaborative partnerships between Hex Signs and Graphics and its key stakeholders are being built along with the transformation of internal operations.

This system is only Phase 1 of our work with Hex Signs and Graphics as we look to moving forward with an e-commerce system and front end development.

Recommendation

“We have worked with Fifteen Group since 2016 and knew that when it comes to creating a bespoke system, based on specific criteria, their in-house team would be able to deliver.  The Hex Signs and Graphics portal is one element of an overall project that we are working closely together on. 

With this particular piece of work, Fifteen Group showed us they are able to work to incredibly tight deadlines and still maintain an exceptionally high standard of work.  They have exceeded expectation, not only through the quality of the end result, but also with outstanding levels of communication and delivering to the exact specification. As soon as the portal went live, we have been able to benefit from the integrated system of ordering, picking and packing and despatch.  Our clients save time and we have access to real data that allows our internal operations to be incredibly efficient.

The portal has become a selling tool for the business and we have had interest from a number of multi fleet organisations who can immediately see the enormous value that they could potentially gain from using a system like this in their body shops. “

Nick Herbert, Commercial Director

Bri-Stor Systems Limited

 

We’ve provided the end to end solution for another division of Bri-Stor Systems Limited:  Van Supplies

 

 

Tags: business transformation, digital transformation

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